B2B buyers arrive with technical vocabulary, part numbers, and zero patience for irrelevant results.
B2B search is categorically harder than B2C search. Buyers search by attribute, specification, part number, and compatibility — not by lifestyle or occasion. Standard search engines built for consumer retail fail B2B catalogs structurally. SearchSense Commerce is built for the attribute depth, the catalog complexity, and the buyer sophistication that B2B commerce demands.
Already trusted by industry leaders
2–3×
higher conversion for B2B search users vs browse
68%
of B2B buyers abandon a site after a poor search experience
500K+
SKU catalogs supported with sub-200ms response time
B2B catalog search
A detailed look at the problem, its structural cause, and the mechanism by which SearchSense Commerce solves it.
01
What's actually happening
A procurement manager searches for a 'grade 8 hex bolt M12x50 zinc-plated'. Standard keyword search returns results for any product containing some of those words — which may include M10 bolts, M12 bolts in different lengths, or unrelated fasteners. The buyer has to manually filter through irrelevant results, validate specifications, and confirm compatibility before they can place an order.
02
The structural cause
B2B product data is structured differently from B2C product data. Products have attributes (diameter, material, grade, thread pitch, finish) that carry as much search weight as the product name itself — sometimes more. A buyer who searches for a specific part number or specification wants exact attribute match, not keyword relevance.
03
The mechanism — not just the claim
SearchSense Commerce indexes all product attributes — not just titles and descriptions — as searchable fields with appropriate weighting per attribute type. A search for '316 stainless M8 socket head cap screw 25mm' queries across material, thread specification, drive type, and length simultaneously, returning the exact product if it exists in the catalog.
Explore all products
CommerceAI-powered product discovery for technical catalogs — from 10,000 SKUs to 1 million. Exact match, attribute filtering, and merchandising.
WorkspaceAI knowledge search for sales and operations teams behind your portal. Find any spec sheet, pricing doc, or product PDF in under 10 seconds.
Key capabilities
What SearchSense Commerce delivers for this use case.
Every product attribute indexed as a searchable field — material, dimension, grade, finish, and specification searched simultaneously with a single query.
Exact and partial part number matching — plus cross-reference lookup so buyers searching competitor or internal reference codes find your equivalent.
Search results scoped to each customer account's authorised catalog — contract-specific products surfaced, restricted products excluded automatically.
Common technical abbreviations, unit variations, and standard name alternatives handled automatically — '316 SS' and '316 stainless steel' return the same results.
Filter by attribute combinations with live product count updates — buyers refine results without facing empty filter states.
In-stock products and short lead time items surfaced higher in results for buyers with urgent requirements — configurable by merchandising team.
