Turn shopper intent
into revenue. Turn
employee questions
into answers.
SearchSense brings AI-powered search to your storefront and your workplace — so every query becomes an outcome.
43%
Avg search conversion lift
< 10s
Time to a cited answer
The AI inflection point
AI Search for Product Discovery & Enterprise Knowledge.
SearchSense turns shopper intent into product discovery that converts and employee questions into cited answers that stick. Built for measurable ROI. Deployed in days, not months.
The Old Way
Keyword matchingSearch matches words to words, missing shopper intent entirely.
Fragmented silosKnowledge scattered across Notion, Slack, Confluence, Drive, and Jira.
Manual support queuesEvery customer query routed to a human agent at $8–$30 per ticket.
Zero-result dead endsVocabulary gaps between shoppers and your catalog lose revenue.
Unverified answersNo source citation, no version control — staff can't trust what they find.
The SearchSense Way
Semantic AI searchCommerceIntent understood and vocabulary gap closed — every query converts.
Revenue recoveredCommerceSemantic matching converts shoppers regardless of how they phrase it.
Unified knowledge searchWorkspaceOne question surfaces answers across every connected tool, cited.
Source-cited answersWorkspaceEvery answer traced to the exact document, version, and date.
AI-resolved ticketsAssist65% of queries handled instantly, 24/7 — agents focus on what matters.
Three products. One platform.
SearchSense covers every search surface
in your business.
Each product addresses a distinct search problem. Each stands alone. Together, they cover every moment where someone needs to find something — and currently can't.
Product discovery. Revenue recovered.
AI-powered search, no-code merchandising, and analytics for B2B and B2C commerce. Turns every shopper query into a measurable revenue opportunity.
2–3×
Search conversion lift
<200ms
Response time
Every answer. Every source cited.
Unified AI knowledge search across every tool your team uses. Natural language questions. Source-cited answers in under 10 seconds.
Enhanced parental leave applies to permanent employees with 12+ months' service. Primary carers receive 18 weeks at full pay…
30%
Time saved searching
<10s
Time to cited answer
65% of tickets. Resolved by AI.
AI-powered customer service that handles high-volume, answerable queries instantly — 24/7. Trained on your documentation. Safe escalation for every edge case.
3,250
Tickets / month resolved by AI
$32K
Monthly saving
65%
Deflection rate
24/7
All timezones covered
<60 days
Typical payback period
Built for every industry
SearchSense adapts to the unique search and discovery needs of your sector.
Discover why hundreds of enterprises use SearchSense.
Your Buyers Search Like Engineers. Your Search Should Too.
B2B buyers arrive with intent, technical vocabulary, and zero patience for irrelevant results. When a procurement manager searches for a part number and gets nothing, they don't try again — they move on. SearchSense Commerce is built for the catalog depth, attribute precision, and buyer sophistication that B2B commerce demands.
Learn more
Search Users Convert 2–3× More. Most Stores Still Have Basic Search.
Baymard Institute found that 72% of ecommerce sites fail to fully support the search query types shoppers actually use. eConsultancy research shows site search users convert at 4.63% — more than double the 2.77% site average. The gap between those two numbers is your revenue opportunity. SearchSense Commerce is the AI search and merchandising platform built to close it.
Learn moreIn Financial Services, the Wrong Answer Carries Regulatory Weight.
Financial services organisations manage thousands of policies, regulations, and product documents — and customers who expect instant, accurate answers. SearchSense Workspace and Assist make that knowledge instantly accessible to staff and customers, with the permission controls, version governance, and audit trails that regulated financial environments require.
Learn moreStudents Ask the Same 50 Questions 5,000 Times. That's a Search Problem.
The information exists. The policies are written. The procedures are documented. The problem — consistently, across universities, ed-tech platforms, and professional education providers — is that nobody can find them. SearchSense Workspace and Assist make institutional knowledge self-service for students and staff, and reduce peak-period support costs without reducing service quality.
Learn moreKnowledge Workers Spend 30% of Their Week Looking for Information. That's Structural.
Forrester research found knowledge workers in large organisations spend 30% of their time looking for data. IDC estimates this costs enterprises $14,000 per knowledge worker annually. For engineering teams, product managers, and customer success functions, this productivity tax compounds with every tool you add. SearchSense Workspace eliminates it. SearchSense Assist handles the customer-facing support surface area that grows with every feature you ship.
Learn moreIn Healthcare, a Slow Answer to the Wrong Person Is a Governance Failure.
Healthcare organisations manage thousands of clinical protocols, patient-facing procedures, and compliance documents — spread across intranets, shared drives, and legacy systems. SearchSense Workspace and Assist make that knowledge instantly accessible to the right staff, with the role-based permissions, source-cited answers, and audit-ready access logs that regulated clinical environments require.
Learn morePowering the world's best product teams
From next-gen startups to established enterprises
ANALYZE MY BUSINESS
Real results from real teams
See how leading companies use SearchSense to drive measurable growth in search performance and revenue.
